Practical advice
EXTRA SWITCH PRACTICES
All the following procedures can be requested from Audax Renewables, using the appropriate forms on the website www.audaxrenewables.it or by contacting customer service:
- Power modification
- Counter movement
- Check counter
- Deactivation of supply
NB For the correct processing of the above procedures, the Customer must attach to the form a copy of the front/back of the tax code and a valid identity document.
DOMICILIATION / PAYMENT REVOCATION
To pay your bills conveniently, you can choose direct debit or postal payment: the bill will be automatically debited to your account on the exact due date, without the risk of incurring delays. Activating direct debit is very simple:
- By accessing your MY AUDAX Customer Area
- By downloading the form from our website, filling it in with your details and sending it back signed, together with a copy of the front and back of an identity document
By calling us from Monday to Friday from 08:00 to 20:00 at the Customer Service number 800.595.455
