How to become a customer
Becoming a customer of Audax Renewables is very simple, free and does not require any new installation and/or interruption of supply. The first step is to sign the contract with Audax Renewables (Membership Form); Audax Renewables will then take care of sending the withdrawal notice to the previous supplier and carrying out all the necessary procedures for the activation of the supply.
Three different practices depending on what needs to be done, that is:
Change supplier or “switch”
The supply point is active and is served by another sales company. Through this practice the customer expresses the desire to change operator, requesting to switch to Audax Renewables. During this practice, the supply does not undergo any interruption, remaining active throughout the process
Simple/Complex Activation
The supply point is not active and is not contracted by any sales company. Through this practice the customer requests the activation of the meter directly with Audax Renewables
Transfer
The supply point is already active with Audax Renewables and a change of ownership must be made. By requesting this practice, the supply does not suffer any interruption, remaining active throughout the process. Furthermore, for electricity users, it is possible to request the transfer also with reference to active users with another supplier; in this case Audax Renewables will take care of processing the transfer and the simultaneous request for change of supplier
