Audax Renewables Offer - Free Market

The expenditure for natural gas material includes the following amounts:

• PRICE OF THE NATURAL GAS MATERIAL COMPONENT

equal to the PSV or wholesale price, understood as the arithmetic mean calculated monthly of the reference price of all transactions carried out during the daily session on the Intraday Gas Market (MI_GAS)* trading venue, considering gas supplied under standard conditions with a PCS equal to 0.0932 GJ/Smc**, plus a spread equal to €0.0150/Smc. The gas raw material price actually applied is adjusted based on the value of the same PCS parameter for the distribution plant in which the supply occurs. In the event that the volumes are detected by measurement groups not equipped with equipment for correcting measurements under standard conditions, they will be adjusted based on the value of the C coefficient according to the provisions of the TIVG.

• CC or MARKETING COSTS: to cover the operator's retail sales management costs, of which the variable unit fee is equal to €0.0845/Smc, the fixed unit fee is equal to €0.77425/PDR/day (€282.60/PDR/year).

The cost of the sum of all charges and fees for natural gas accounts for approximately 70% of the total cost of a typical non-domestic customer with an annual consumption of 5,000 Smc, excluding VAT and taxes.

* MI-GAS (Intra-Day Gas Market) is the trading venue for gas purchase and sale offers relating to the gas day corresponding to the day on which the session opens. MI-GAS takes place in a single session according to the Continuous Trading methods, as defined by the Energy Markets Manager (GME). The value of the average reference price of MI-GAS is published by GME on the website www.mercatoelettrico.org.
** The PCS eff. indicates the quantity of effective thermal energy obtained by burning a Smc of methane gas. The “C” coefficient is used to convert the cubic meters of gas measured by the meter into Smc, the unit of measurement for billing methane gas. Their effective values depend on the geographical location of the withdrawal point (PDR) and are calculated based on some parameters such as, for example, altitude and climate zone. The adjustment of the “C” coefficient will be carried out by applying the effective coefficient corresponding to the Customer's delivery point to the invoiced volumes.

In order to verify and facilitate the evaluation of our offer, below we report a calculation, in estimate, of the possible annual cost of the supply, depending on the installed power, under the conditions of the offer. EVER GREEN ENTERPRISE:

Unless otherwise provided in the CTE, upon conclusion of the Contract, the Supplier will have the right to request the Customer to pay, as a guarantee of the obligations undertaken, a security deposit, distinct for each type of customer and calculated on the basis of what is indicated in the General Conditions of Supply which will always be delivered to the Customer before signing the Contract and which, in any case, will not exceed €80.00 for domestic end customers, while it will be equal to a minimum of €80.00 for business customers (for use other than domestic)
For the supply of natural gas to business customers, the amount of the security deposit will be calculated based on the following formula, Security Deposit Amount = Base + Applicable VAT. Where the Base is equal to 11 + (Estimated Average Monthly Consumption*Gas Coef.), the Estimated Average Monthly Consumption is equal to the Estimated Average Annual Consumption of the customer/12 and the Gas Coef. is equal to 0.583.

For the supply of electricity to business customers (for non-domestic use), the amount of the security deposit will be calculated on the basis of the following formula, and in any case, cannot be less than Euro 80.00: Security deposit amount = Base + applicable VAT. Where the Base is equal to [(Estimated Average Monthly Consumption * Energy Coef.) + (Committed Power * Power Coef.) + (User Class Coef.)]; the estimated average monthly consumption is equal to the estimated Average Annual Consumption of the customer/12 and the Energy Coef., Power Coef. and User Class Coef. take on different values depending on the user class, as indicated in the table below: Furthermore, for each request sent by the Supplier to the competent Distributor (i.e. requests for transfer/subrogation, deactivation, increase/decrease in power, etc.), in addition to the costs determined by the Distributor itself (published on its website) which will be charged by the Supplier to the Customer on the first available invoice, the Customer will be required to pay a flat rate fee (excluding VAT, taxes and duties) determined by Audax to cover the administrative management costs of the practice, as indicated in the table in art. 15 of the GTC below.

Billing is based on measurement data and in compliance with the following order: a) actual measurement data made available by the Distributor; b) self-readings communicated by the Customer, if validated by the distribution company; c) estimated measurement data. Audax provides the natural gas and electricity Customer with the self-reading service: the Customer, for the entire duration of the month, can communicate the self-reading in the following ways: i) by calling Customer Service at no. 011/9653739 or the Toll-Free Number 800595455, ii) by sending an e-mail to info@audaxrenewables.it or a fax to no. 011/0122660, iii) by accessing their My Audax Customer Area on the website www.audaxrenewables.it or on the My Audax App. In the absence of self-reading or detection or validation of the self-reading by the Distributor, Audax will charge the estimated consumption, in compliance with the provisions of articles 6.2 and 10 of the TIF. If Audax proceeds to estimate consumption, it will follow the following criteria, ordered by priority: (i) historical consumption data of the Customer that Audax acquires during at least one year of supply; (ii) presumed annual consumption and withdrawal profile communicated by the Distributor.

With regard to the supply of natural gas, if the Distributor communicates to the Supplier the negative outcome of the reading attempt, the Supplier will in turn inform the Customer with a communication on the invoice and will proceed with the invoicing of the presumed consumption. The local Distributor publishes on its website the schedule of the passages of the personnel responsible for collecting the natural gas measurements and is required to take charge of the measurement collected by the Customer and left available by the latter also by means of a paper note affixed to the door of his home or similar place. In the event of an unsuccessful attempt to collect the measurement, the Distributor informs the Customer, with a specific paper note, of the possibility of carrying out self-reading. The Customer can request the invoice to be sent by ordinary mail, or by e-mail to the address indicated by the Customer.

With regard to the supply of natural gas, if the Distributor communicates to the Supplier the negative outcome of the reading attempt, the Supplier will in turn inform the Customer with a communication on the invoice and will proceed with the invoicing of the presumed consumption. The local Distributor publishes on its website the schedule of the passages of the personnel responsible for collecting the natural gas measurements and is required to take charge of the measurement collected by the Customer and left available by the latter also by means of a paper note affixed to the door of his home or similar place. In the event of an unsuccessful attempt to collect the measurement, the Distributor informs the Customer, with a specific paper note, of the possibility of carrying out self-reading. The Customer can request the invoice to be sent by ordinary mail, or by e-mail to the address indicated by the Customer.

On the site www.audaxrenewables.it the Guide to reading the invoice is published and can be downloaded by the Customer, which contains a complete description of the individual items that make up the amounts invoiced for each offer of the Supplier, using simple, comprehensible language and consistent with the so-called "Glossary" approved by ARERA, also published on the website indicated above.

In the event of non-payment or late payment, even partial, of the invoices, Audax, in addition to any additional costs incurred, including those for invoice payment reminders, will charge for the first 7 (seven) days of delay, legal interest (the legal interest for the year 2020 established by the decree of the Ministry of Economy and Finance of 12/12/2019, published in the Official Journal of 14/12/2019. From the 8th (eighth) day, it will instead charge late payment interest equal to the official reference rate (ECB rate), increased by 3.5 percentage points (for customers who are consumers) and 4.5 percentage points (for customers who are not consumers), for each day of late payment. In the event of late payment with respect to the due date indicated on the invoice, the Supplier may place the Customer in default, by written communication via PEC or registered letter a/r with a notice of no less than 40 (forty) days (Law 160/2019 - Budget Law 2020), by sending a letter of formal notice to the Customer in which (i) it provides for the payment of unpaid invoices and (ii) indicates the final payment deadline, in application of the applicable provisions of the TIMOE. For customers who are beneficiaries of social bonus for physical and/or economic hardship, the terms referred to in art. 3 of the TIMOE will be doubled. Following the aforementioned formal notice, the Customer must notify Audax of any payment made, by sending a copy of the receipt of the payment made by fax or to the e-mail address indicated in the reminder communication. Otherwise (failure to pay), after a further 3 (three) working days from the expiry of the final payment deadline indicated in the same formal notice, if the default exceeds the amount of the security deposit possibly constituted or in any case an amount equivalent to the average estimated amount of a billing cycle, Audax, without prejudice to the cases of prohibition of suspension of supply provided for by the applicable legislation, may request the Distributor to suspend the supply of electricity for one or more withdrawal points owned by the same Customer if they can be disconnected, in compliance with the TIMOE. If the Customer is connected to low voltage (LV) and the technical conditions of the meter exist, before the suspension of the supply of electricity, a reduction in power will be carried out to a level equal to 15% of the available power. In the event of persistent failure to pay by the Customer beyond this deadline, the suspension of supply will be carried out by the competent local Distributor. If the default concerns the joint supply of electricity and natural gas, the Supplier may, at its discretion, suspend one or both supply services, unless otherwise provided for by the ARERA resolution. Once the supply has been suspended, in the event of the Customer's continuing non-fulfilment, Audax has the right, at any time, to declare the Contract terminated and send the relevant termination notice to the SII. Termination of the Contract takes effect from the day indicated by Audax in the formal notice letter and/or in the subsequent termination notice letter. If it is not possible to provide for the suspension of the electricity supply, the Supplier will have the right to request the interruption of the supply, pursuant to art. 9 of the TIMOE. The execution of the interruption and/or cessation of the supply will entail, with effect from the relevant date, the automatic termination of the Contract. In any case, the Customer must allow the distribution company to access the premises where the measurement system is located in order to be able to disconnect the POD and pay Audax the related charges relating to the interruption, suspension and/or termination of the supply. Where the intervention to interrupt the supply is not technically feasible, the Supplier has the right to declare the Contract terminated by sending the relevant communication of contractual termination to the SII pursuant to art. 10 of the TIMOE. The termination of the Contract takes effect from the date of activation of the supply by the Supplier of Last Resort (greater protection service/Default service/safeguard). If Audax Renewables, within 90 (ninety) days of the date of the last request for suspension of supply due to non-payment, proceeds with a new communication of default towards the customer relating to invoices not included in the previous communication for which the request for suspension of supply was requested, the aforementioned terms may be reduced as follows: for delivery to the postal carrier, if the commercial counterparty is unable to document the date of sending of the registered letter, more than 2 (two) working days from the date of issue of the communication of default, without prejudice to the right of the commercial counterparty to deliver to the postal carrier within a period not exceeding 3 (three) working days if the final term of 10 (ten) calendar days referred to in the previous letter a) is also increased by a number of working days equal to the difference between the observed delivery term and the minimum term of 2 (two) working days. In any case, the Customer will be required to pay, in addition to the sums due and default interest at the rate indicated above, also the fees for the suspension, closure, interruption, cessation and/or restoration of the supply indicated by the competent local Distributor (and published on its website), and the fees for OTHER SERVICES, indicated in the TECHNICAL AND ECONOMIC CHARACTERISTICS OF THE OFFER section of this page. Furthermore, in all cases of sending a payment reminder, legal warning, default notice and/or each communication of advance notice of the suspension of the supply, as well as for each further communication provided for under the TIMOE, in any case, consequent to the Customer's state of default, the Customer will be responsible for, in addition to the sums due for the invoiced amounts and the related interest, the cost for the administrative management of the practice and for the expenses incurred for the recovery of the credit equal to Euro 25.00, net of taxes and duties. In the event that the suspension of supply or reduction of power occurs without the sending of the formal notice by registered mail, Audax will pay the Customer as compensation a fee equal to Euro 30.00, net of taxes. Furthermore, Audax will pay the Customer as compensation a fee of Euro 20.00, net of taxes, in the event that the supply has been suspended due to non-payment, or a reduction in power has been carried out, despite failure to comply with even one of the following terms: • the final payment deadline indicated in the formal notice, which cannot be less than 15 (fifteen) calendar days from the sending of the relevant registered letter to the end customer, or 10 (ten) calendar days from the receipt, by the seller, of the receipt of delivery to the end customer of the formal notice sent via certified email, or 20 (twenty) calendar days from the date of issue of the written formal notice if Audax Renewables is unable to document the date of sending of the aforementioned notice; • of the maximum term between the date of issue of the notice of default and the date of delivery of the same to the postal carrier which, if Audax Renewables is unable to document the date of sending, cannot exceed 3 (three) working days from the date of issue of the notice of default, without prejudice to the right of Audax Renewables to deliver to the postal carrier within a term not exceeding 5 (five) working days if the final term of 20 (twenty) calendar days referred to in the previous point is also increased by a number of working days equal to the difference between the delivery term observed and the minimum term of 3 (three) working days; • of the minimum term of 3 (three) working days between the expiry date of the final payment term and the date of the request to the distribution company for the request to close the delivery point due to suspension of the supply due to non-payment. In the aforementioned cases, the end customer cannot be asked to pay any additional fee relating to the suspension or reactivation of the supply. Audax Renewables shall pay the end customer, within 8 (eight) months of the occurrence of the suspension or reduction in power, the automatic compensation indicated above directly or on the occasion of the first available invoice, through deduction from the amount charged in the same invoice.

Civilian end-users of gas who use natural gas or another gas other than natural gas supplied by a distribution plant or a transport network to supply a user plant are protected by an insurance contract stipulated by the Italian Gas Committee (CIG) against accidents (including those suffered by cohabiting family members and employees), fires and civil liability, arising from the use of gas supplied by a distribution plant, downstream from the point of delivery. The following are excluded from this coverage: a) end-users of methane gas other than domestic or condominium domestic customers (public service points and other uses) equipped with a meter of a class higher than G25; b) consumers of methane gas for motor vehicles. For further details on insurance coverage and the forms to be used to report any claims to be forwarded directly to the Italian Gas Committee (CIG), you can contact the Energy Consumer Help Desk directly at the toll-free number 800.166. In any case, on your own site here. Audax provides an information note dedicated to insurance coverage.

The Customer who currently uses the greater protection service/gas protection service, by adhering to the offer will choose to switch to the free market which allows consumers to change supplier free of charge, choosing the rate that best suits their needs, unlike the Protection Service or Greater Protection whose prices are set by ARERA. In any case, the Customer may decide to return to the greater protection service/gas protection service; in particular for the supply of gas, he/she may request the protection conditions regulated by ARERA, by contacting Audax at the following addresses:
• by email, to one of the following addresses: info@audaxrenewables.it or reclami@audaxrenewables.it;
• by telephone, by calling Customer Service 011/9653739 or by calling the toll-free number 800.595.455.

Furthermore, its commercial offers include the supply under the economic conditions defined pursuant to the TIVG and the contractual conditions referred to in resolution no. 229/01, which Customers can in any case choose.